Friday, 28 April 2017

Office 365 Email Disappear from Inbox: Know How to Fetch Missing Data

Posted by Daniel Jones

Emails of Office 365 account disappeared suddenly? Want to recover Outlook 365 missing emails? As we know that emails have a vital role for an organization's efficient workflow. We can also say that it is very difficult for a business organization to work without any email applications. Microsoft Office 365/OWA/Exchange Online provides us the same platform to interact with other organizations and to send, receive, and store emails. But, what if these Office 365 Email Disappear from Inbox suddenly. One of the reasons could be that the spam filter, which is set by ISP, was catching the emails. In the following section, we will discuss the method to view missing emails in Office 365. Let us consider some scenarios before going to the solution of this problem.

Know the Reasons Why Office 365 Email Disappear from Inbox

In the following section, we will be going to discuss the reasons behind the missing emails from Office 365. We will also try to find out the solutions for these issues

Scenario 1

"I check my emails on a daily basis. Two days before, I have checked a very important email. Now, today when I checked the same email again I was amazed that Outlook 2016 folders not showing emails anywhere in my inbox. Then, I checked it in my spam folder as well but was unable to find any mail. The email was sent by a very important client so, I cannot ask him again to send it once again as this would give a wrong impression. I am looking for an immediate method to retrieve disappearing emails from Outlook Office 365 inbox. Please, suggest me any easy and way to get my lost email back."

Scenario 2

" I have been using Exchange Online for a very long time. I never faced this kind of problem, but now all my emails disappearing from Outlook 365 after the interval of 7 days. I do not know the reason behind. I work in an organization and I cannot ask each and everyone to send me the same emails after every 7 days. I am looking for a method to recover missing emails from outlook 365 so, that I can have all my emails back to my inbox folder. Please, somebody, help me out."


The reason behind the disappearing of emails from Outlook 365 in the above two mentioned scenarios could not be estimated accurately. Nevertheless, it can be assumed that these situations may arise due to the expiry of the retention policy. According to this retention policy, emails automatically get deleted after a particular time period. Refer this screenshot to understand it clearly.

In the given picture, you can see that there are multiple options to set the time limit. Suppose the administrator choose the option of 1 Month Delete. All your 1-month-old mails will be automatically deleted from the inbox of Office 365. This policy can only be changed by the administrator. So, if you want to make any change in your retention policy like you want to choose 5-year delete or 1-week delete etc. you have to contact the administrator. In your case, it must be 7 days or 1 week this is the reason that all your emails disappear from Office 365 automatically after every 7 days.

Scenario 3

" Office 365 Email Disappear from Inbox, this is quite shocking, but sometimes it happens to me that when I try to open an email it disappears automatically. I concerned one of my friends but he just ignored. In fact, he behaves as if I am getting mad. I really do not know the reason behind. All I know is this is happens with my OWA inbox. I want to confirm that Outlook 2016 folders not showing emails on my O 365 account only or this is a common issue for all Exchange Online users. If anyone knows how to restore missing emails from Office 365 account out there the way to resolve this issue in Office 365 please tell me."


Disappearing emails from Outlook 2013 account can happen to anyone but very hard to believe. It can be assumed that the reason behind this issue is the rule, which is set by the administrator. There is a rule using an administrator can make this possible that a particular mail from a particular person will be deleted as soon as the user about to open that mail. See this given picture to understand it in a clear way.

As you can see in the above screenshot it automatically checked the name of the sender along with the other mentioned options like from where it was received, where it was sent and also, the text. Now, can select any of the options given below in this like move, copy or delete etc.

Once all the criteria matched to the email, which is received by the user, it will automatically move to the trash folder or may get delete.


We have considered some different scenarios related to Office 365 Email Disappear from Inbox to understand the common issues faced by a user at times. We all know how important our emails are and Outlook Web Access is a good platform to store these emails. After keeping all these things in mind in the above section we have discussed, some methods to resolve this issue of missing emails in Outlook 365. As this blog has the issues of disappeared emails, but what if you again lost the data of an OWA account or any of the important mail got corrupted. In that case, it is suggested to use a third party utility named Office 365 backup tool to save the data of your Microsoft Office 365 account.

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Monday, 27 March 2017

3 Best Tools for Outlook PST File Recovery – Restore Deleted Data

Posted by Daniel Jones

Most Outlook errors erupt because of different corruptions happening with the PST file, which is the Personal Folders Table file of MS Outlook email client. The consequence of such corruption is the isolation of email data items like mail messages, task items, contact information, calendar info, journals, and more, which are being stored in the Outlook mailbox. Email data is stored in PST, which when corruption, denies access to this info.

ScanPST.exe – The Inbox Repair Tool

To overcome the problem, Microsoft has free utility, which is the ScanPST or the Inbox Repair Tool that is inbuilt in this Outlook application. Using scanpst.exe come to use in the cases where you get errors while importing email data from PST. It might be required to run this scanpst.exe multiple times (maybe 5 times to 8 times). This has to done concurrently till no errors are found in PST file. The purpose of this Inbox Repair Tool is of empowering the users so that they can repair PST by executing this. But, there is a downside, which is that it is not well-suited for severe corruptions.

Top 3 Outlook Recovery Tools

The following three software tools are really at par with this Inbox Repair tool and also provide you with healthy MS Outlook data files while at the same time overcoming the limitations too of the ScanPST tool. So, these tools can be the best-suited alternatives, both for individual users as well as business houses for PST data recovery.

1. SysTools Outlook Recovery

This is a handy tool, which is capable to recover data from corrupted PST files of MS Outlook email client application. This is a powerful tool capable of fixing PST file issues by recovering data from it and storing that recovered data to a fresh, new and perfectly okay Outlook PST file. The tool can help you in recovering email data like emails, contact addresses, notes, calendar data and task entries etc. Even your email attachments too can be easily salvaged using it. The tool also allows you to preview recoverable items so that you can choose to export some items only to the new PST. Besides exporting the recovered data to PST, the tool can also export it to EML/MSG storage formats.

  • Supports the recovery of hard deleted emails
  • Repairs corrupted PST that has minor or major damages
  • No size limitations
  • Unicode PST format supported
  • Multiple extraction options: you can export data to PST/MSG/EML file types
  • You can recover even the password-protected and corrupt PST files as well using this tool
  • Repair complete data including mail messages, contact info, Calendars and other items
  • Email filters are applicable while extracting and exporting selective PST file data
  • Recover PST without the need of Outlook installation
  • Supporting Windows 10 (32-bit as well as 64-bit versions) and Outlook 2016 (32 as well as 64 bit)

2. RecoveryTools for MS Outlook

This is quite dominant desktop tool for precise PST recovery after severe corruptions. Deleted data fragments get restored. This recovery tool employs high-tech infrastructure, which helps in thoroughly repairing corrupted PST; giving deeper insight for analyzing Outlook data and very accurately restoring complete mailbox data from corrupt PST.

  • Recovers corrupted PST files
  • Re-creates new PST having all the mailbox data
  • Outlook installation not needed for reading and viewing PST
  • Automatic search
  • Automatically locates configured PSTs
  • Even repairs highly corrupted Outlook files
  • Even repairs oversized PSTs; which are beyond 2GB size
  • Exportation of recovered Outlook data into PST/EML/MSG/PDF file format
  • Recovers all email components (including mails, contact ids, calendar entries, notes data, journal entries, task items, to-do lists, distribution lists and more)

Free Download Tool from here:

3. PCVITA Recover Outlook

Outlook is a great emailing application using modern technology and sustaining the requirement of hosting multiple mails and saving those quite appropriately. However, some technical flaws cause the PST file to get damaged or corrupted, inhibiting users to fetch their mailbox data from PST. Such types of situations urge the users towards Outlook data recovery, which can be done successfully using this PCVITA Recover Outlook tool.

  • Repairs corrupted PST
  • Even recovers deleted data
  • Recovers entire mailbox including mails, contact items, notes, calendars, tasks etc
  • Allows saving of data in PST (with the split option too)
  • Allows saving of data in EML/MSG formats as well
  • Recovers in cases where corruption happens because of compression
  • Recovers in cases where corruption happens because of over-sizing of PST, beyond 2GB size
  • Repairs Unicode (Outlook versions from 2013 to Outlook 2003) PST
  • Repairs Unicode ANSI (Outlook versions 2002 to Outlook 97) PST

To download, please visit the link and check it functionality:

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Friday, 10 February 2017

MBOX to PST Converter Simple Solution to Convert MBOX Files to Outlook

Posted by Venn Torrence

MBOX file is one of the most common file format in today’s date. It is widely used for archiving email messages locally on storage devices. This file is created and supported by many email clients like Chaos Intellect, Pegasus, Spicebird Mail, Thunderbird, Apple Mail, etc., but not supported by Microsoft Outlook. Therefore, a question arises for Outlook users that ‘How to access MBOX files in Outlook?’ The answer to this query is that one will have to convert MBOX to Outlook PST file and then they can import output PST file in Outlook. Well, there is an effective solution available for this know as MBOX to PST Converter.

Introduction to MBOX to PST Converter Software

It is a standalone utility, which Export file from MBOX to PST by constantly maintaining integrity of email data. It is the simplest conversion solution from files having .mbox, or, .mbx extension into PST format. There is no dependency issue with this application for converting files hence, users can convert MBOX files to PST without origin client. MBOX file of any size or email application can be imported with help of this utility. The major feature of MBOX to Outlook converter is that it is providing direct drag-and-drop option to load MBOX files while performing the conversion.

Versions of MBOX to PST Converter Software

The MBOX to Outlook Converter is available in two editions i.e., Free and Licensed Version. As per the need, users can choose any one of the two editions.

  • Free Edition: The free addition is available on company’s official website ( One can download and install setup of this software for understanding the working of software. However, there is a limitation of this version that it will import only 10 items of a folder.
  • Licensed Edition: It is the purchased or full version of the MBOX to PST converter software, which allow end users to convert MBOX files into PST without any limitation. There is no constraint imposed in this version of the converter therefore, one can buy product from official website and then freely utilize product for migrating files.

MBOX to Outlook Converter Features

There are many trustworthy features provided within this software. Out of several commendable features, following are few of them, which makes product different from others:

Advance Way of Loading MBOX Files: The tool is designed in such a way that it provides end users direct drag-and-drop option on its start window. One just need to know the location of MBOX file and then drag-n-drop it on tool wizard for conversion.

Renders Two Options While Selecting Files: Following two options are provided when a user wants to select MBOX files with help of Select Files option:

1. Select File(s): In this option, users will have to choose MBOX file individually for the conversion.

2. Select Folder: To save time, one can create a folder in which multiple MBOX files are stored and then select this folder for converting MBOX files to a single PST.

Supports MBOX File of 20+ Email Clients: MBOX file of any email client like Mutt Mail, Eudora, Apple Mail, Spicebird, etc., is easily supported by this MBOX to PST converter software. Moreover, the MBOX file that is generated from Gmail account (via Google Takeout) is also converted by this product.

    Dual Options to Create Resultant PST File: With help of MBOX to Outlook converter tool, users are having following two options to create PST file:
  • 1. Single PST File: Users can combine all MBOX files into a single file and create an individual PST out of it. For example: if 8 MBOX files are selected for conversion then, Tool will combine all MBOX into a single PST.
  • 2. Multiple PST Files: This option will enable users to generate one PST file for each MBOX file. For example: if there are 5 MBOX files, then 5 different PST files will be generated.

Migrate Specific MBOX File or Folder: Instead of converting data of whole MBOX file, users can migrate particular files or a specific folder (Inbox, Outbox, sent, etc.) from it. One just need to select the desired data and then software itself will transfer those files/folder in PST format.

Pros And Cons


  1. Email along with attachments are converted in PST format
  2. Not even a single bit of content is altered during conversion
  3. Drag-n-drop option to load files directly on software screen
  4. Totally an independent software for MBOX to PST conversion


  1. Does generate preview of data before proceeding further


Based upon the interface, performance, and technicalities of MBOX to PST converter, I would like to rate this product 9.7/10. The reason for not giving application full rate is that the software does not generate preview of data before performing the conversion. Apart from this, there is no other negative point of MBOX to Outlook Converter software and I can proudly say that by far, there cannot be any other software like this.

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Tuesday, 7 February 2017

Import OST File to Office 365 Outlook - Step by Step Guide

Posted by Daniel Jones

Microsoft Outlook users might be familiar with the two file formats being used i.e. OST and PST. In order to import OST file to Office 365, it should be converted into the PST file format because, OST file cannot be accessed anywhere directly. After converting OST to PST, user will be able to access the data on either Microsoft Outlook or Office 365.


“ I was trying to import my Outlook OST files to Office 365 directly. But, there was no such method and solutions avaiable for the same. Is there any free or automated solution through which I can move OST file to Office 365 cloud quickly”.

Steps to Import OST File to Office 365 Outlook

Considering, the above scenario there is no such direct method available which can migrate OST file to Office 365 Outlook. To do so, user must follow the two steps:

  1. Convert OST file into PST format
  2. Import the converted PST file to Office 365.

So, first let us see how to import OST file into PST.

1. Export OST File to PST

Here are some of the steps to import the data file from OST to PST:

Archiving: Outlook users can use this method to copy or move the data to a PST file. It is the best suitable method when the user wants to move everything from the mailbox. Here, the following steps for this step:

  1. First, open Microsoft Outlook application.
  2. Second, go to File tab and click on Archive.
  3. Third, user should select the destination to save the archived PST file.
  4. Fourth, the process of Archiving will start after clicking on the OK button.

Note: Using this step users can move entire OST file data except the Outlook Contacts.

Exporting:Exporting is a quick and easy solution to move all the contents of an OST file to a new PST file or only just Contacts and Calendars. The steps for this method is as follows:

  1. First, open Microsoft Outlook.
  2. Second, click on the File tab the, select the file using Export to a File and finally click on the Next button.
  3. Third, select the .pst(Personal File Folder) and click on Next button.
  4. Fourth, select the folder where user wants to export and then check for Include subfolders.
  5. Finally, user must the select the location where they can store the exported files and click on Finish button.

Note: To use this feature the user must be connected to Exchange Server.

Shift Items to a New PST File:Now, in this method users have to create a new PST file in their profile and shift all the folders to the new PST file created. The steps to implement this are as follows:

  1. First, open Microsoft Outlook application.
  2. Second, create a new PST file in the Outlook profile.
  3. Finally, select the mailbox folder where the user wants to shift the items to a PST file.

Note: This solution does not allow users to shift Inbox, Sent Items, Calemdars and Contacts.

Limitations of the Manual Procedures

The limitations of the manual methods to convert OST to PST mentioned above are as follows:

  • Data can be lost easily.
  • Internet connection is a must.
  • Archiving does not allow to export the Contacts in a folder.
  • Exchange server connectivity is a must everytime when performing these steps.

Automated Solution to Import OST file into PST

Because, the manual methods are not reliable in so many cases. The use of the automated OST to PST converter is the best solution to export OST file to PST.

2. Importing PST to Office 365 Outlook

There are no such direct steps for migrating OST file to Office 365 Outlook. First, the user must convert OST file into PST format using either the manual steps or using the automated solution. After completing this the user should use PST to Office 365 Migration tool to move Outlook data file(.pst) to Office 365 Cloud.

Here are the steps to export PST to Office 365 Outlook using Office 365 PST migration tool :

  • First, open the Office 365 Migrator Tool.
  • Second, the user should click on the Office 365 Restore option.
  • Third, click on Browse button and select the PST file.
  • Fourth, apply the mail filter options to import PST files to Office 365 Outlook.


There are manual methods for the users as they are free. But, these methods are not easy to use as it definitely requires a good technical knowledge and one wrong implementation of any method can lead to the loss of data. Another drawback of these methods is that it is very time consuming and lengthy process.

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