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OST files are used to store your offline Outlook data. It means that whatever you do in Outlook in offline mode, all the data gets stored in OST file. Once you get connected to Exchange Server, OST file data gets synchronized with it. As OST file offers a great service to Outlook users, any type of corruption in it creates a lot of trouble. For this reason, it becomes necessary for Outlook users to repair Outlook OST files immediately after it gets corrupted. In this post, we will know how to fix corrupted OST files. Have a look at a related user query first to gather idea about the problems created by corrupted OST files.

Methods of Repairing Corrupt OST File

There are a number of ways to fix corrupted Outlook OST files on your system. Here we will be describing some of the top methods that are known as a proven solution to this issue.

Method 1: Update OST Folder

Corruption of OST files can be fixed by updating the folder. Follow these steps to update folder.
  1. Select the OST folder and right-click on it.
  2. Select Properties.
  3. A dialog box will appear, from which you have to click on Clear Offline Items>> OK.
  4. Open Outlook now and click on Send/Receive option.
  5. Click on Update Folder and OST folder will get updated.
Method 2: Use ScanPST.exe Utility

All MS Outlook comes with a built-in utility called scanpst.exe. Users can repair corrupted Outlook OST file using this tool also.
  1. Locate Scanpst.exe on your system by typing in the search box.
  2. Double-click on the result to open scanpst.exe.
  3. Click on Browse to select the OST file and click on Start.
  4. If there is any minor corruption, the tool will display them.
  5. Click Repair so that the tool can repair corrupted Outlook OST files.
Method 3: Recreate OST File to fix Corrupted OST File

Another way to recover corrupt OST file is to recreate OST file. In order to do that, take backup of OST file and then delete the existing OST file.

How to Recreate OST File in Outlook 2016, 2013, 2010, 2007
  1. Click on File tab >> Info. (For Outlook 2007, click on Tools menu instead of File tab.)
  2. Click on Account Setting and then double-click the option named Microsoft Exchange.
  3. Server Setting box will appear. Click on More Setting button.
  4. Select Advanced tab and click Offline Folder File Setting.
  5. Provide the destination location of OST file and then click OK. The OST file will be created with the default name Outlook.ost.
  6. In case of any error message “<path> <filename>.ost could not be found. Would you like to create it?”, click OK.
  7. Click OK >> Finish.
How to Recreate OST File in Outlook 2003, 2000

To recreate OST files in Outlook versions 2003/ 2000, simply follow these steps:
  1. Open Outlook, click on Tools>> E-mail Account.
  2. At this stage, click on View or Change Existing Mail Account>> Next.
  3. Find out Outlook Process Email for that particular email account. Click on Microsoft Exchange Server>> Change.
  4. Click on More Settings.
  5. Choose the Advanced tab and then click Offline Folder File Settings.
  6. Enter the location of resultant OST file in the File box and click OK. The name of the OST file will be Outlook.ost by default.
  7. An error message will pop up on which you have to click OK. The message will say:“<path> <filename>.ost could not be found. Would you like to create it?”
  8. Click Next and Finish to end the process.
Method 4: Recover OST Files using OST Recovery Tool

Rather than going through these manual methods, users can fix corrupted OST file easily by repairing corrupt Outlook OST file. Use OST Recovery Tool and repair heavily corrupt OST file in a few simple steps.
  1. Launch OST Recovery program on your system.
  2. Click on Add Files to select the corrupted OST file.
  3. After the file is selected, all files can be previewed along with their attachments.
  4. Choose the file format into which you want to export the repaired OST file. You can choose from PST, MSG, EML and Office 365 as your export options.
  5. Select the destination folder and click on Export.
  6. The corrupted OST files will get recovered smoothly.

From this write-up, readers have learned how to fix corrupted OST file. Here we have talked about multiple ways to repair corrupted OST file. Though there are some manual methods, experts suggest using Outlook OST to PST Converter Free utility to access and recover corrupt Outlook OST files. This tool can fix damaged Outlook OST files in some easy steps and recognized worldwide for repairing both major and minor OST file corruptions.
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When you are performing some task on Outlook and your Outlook is connected with Exchange, but you could not access your OST file on your own desktop just because of Exchange Server fails. And, suddenly you realise that all data is very valuable for you. It seems to be a very fearsome situation and most of the users face this kind of scenario. However, there are a number of reasons responsible for such type of problems such as OST file corruption, OST file is in orphan stage or damage Outlook programs. Therefore, in this review, we will elaborate a proficient software named as SysTools OST to PST Converter. It is capable to recover data from the corrupted OST file very nimbly. 

About OST to PST Converter Utility:

A OST to PST File Converter utility can restore deleted data items that removed by the users accidentally or intentionally from OST files. The added advantage of this tool; it can repair and restore corrupt Outlook NST file that cannot be recovered by many other tools. Moreover, it ensures the folder hierarchy and metadata after the recovery process. There are no file size constraint, users allow to repair a number of orphan Outlook data file .ost. Furthermore, OST repair utility is compatible with Microsoft Outlook 2016 and all its below versions. 

Steps For Installation Process OST to PST Converter tool takes very least download and installation time. Hence, it will hardly take a minute to download and configure in the system. Here, all the installation steps are mentioned with their appropriate screenshots. So, users will have a clear insight about the software installation procedure. For this review, software has been configured on a Windows 10 Operating system. Now, let’s get started with the download procedure: 

1.Open the SysTools official website. Here, select OST to PST Converter tool from the list of different tools. Users have two options, either it can download the Demo version or purchase a licensed version of the software. Demo version comes up with certain limitations; only repair 25 items per folder OST data and convert into PST, HTML, Office 365, MSG, or EML file. Although, users can try first demo version and if they find software is reliable, then they can buy the full version. 

2. Once you download the executable file, click on ost-recovery.exe. A welcome page will open as shown in the screenshot. Click on Next

3. It will redirect to the next page, read License Agreement and select “I accept the agreement” radio button. Then, click Next

4. Now, software automatically picks a location for the installation. Moreover, click on Browse, if you want to modify the destination location where software should install, otherwise leave it. Click Next

5. On the next page, users can select the folder where software shortcut will create by clicking on Browse. Then, click Next.

6. Click on Install to continue with the installation, or click Back if you want to change any settings or review. 

7. Finally, the software is installed on the local system. Now, users can perform the OST to PST Converter method smoothly. 

Working of OST to PST Converter Tool

The user-friendly interface of tool makes the entire process so straightforward. In the software execution, there is no requirement of technical knowledge. Hence, any user can easily operate the software without any troublesome. In this review, the working of OST Repair tool is explained with the help of self-explanatory screenshots, that are very easy to understand: 

1. Double-click on the OST to PST Converter software shortcut, a Check for Prerequisites dialog box will appear. The motive is to check the system meets all the prerequisites or not. If the status of prerequisites shows positive, then click on OK.

2. After that, click Add File that is present at the top-left corner of software panel. A Select Path dialog box will pop-out on the screen as shown in the screenshot.

3. From the dialog box, click on “...” from the corresponding Select File field. It will redirect to the next dialog box named as Open.

4. Select the file that has .ost file extension and click on Open.

5. Once the file path is selected, click on Add File. Here, Advance Scan option is offer by the software. It can be used when the corruption rate is very high in OST file.

6. After, clicking Add File, a scanning process will begin. The Scanning box displays File name, Size in KB and a graphical meter that shows the status of running scanning process.

7. After the completion of scanning, a message will pop-out to save scan file. If users want to keep a copy of scanning, click Yes, otherwise select No.

8. The desired Outlook data files will be loaded on the software panel and can be viewed under Folder List. 

9. Software offers to select individual folders and can preview the selected data file along with its attachment on the software screen. After that, click Export.

10. It redirects to Export Option page. Users can select any of the file formats in which a resultant file will import. Here, Outlook supported PST option is selected. After that, click on Advanced Settings

11. Software provides some advanced features while migrating to .pst format. Below, the following options are mentioned: 

PST Split Option: A user can enter the desired size in the corresponding fields. So, when the PST file reached to the mentioned size, it will split into multiple parts according to it. By this option, users can prevent the Personal Storage Table ( or PST) with the corruption. 

Date Filter Option: Users are able to convert only specific data to PST format with the help of date filter. So, no time will be wasted on converting entire mailbox. Categories: From this, users can select multiple mailbox items such as Mails, Journals, Notes, and so on. Once the appropriate information is filled in the suitable boxes, click on Save.

12. Pick a folder where the output file will be exported or directly create a new folder with the help of Make New Folder. Click OK.

13. After Selecting all the fields, click on the Export button to continue the process.

14. The Exporting display screen will show Folder name, Item Count, and Destination Path

15. Once the process is over, a message will appear that shows “Export process completed successfully”. Click on OK.

16. The Export Report will pop-out on the screen that displays Success Count and Fail Count too. To store the report in the machine, click on Save.

17. From the Save As, the file will automatically store as a CSV file format that can be easily accessed with Microsoft Excel. Click on Save

18. At last, a message will display that the Export Report will save at the selected location. 

19. Finally, import the resultant file in the Outlook program with the help of Import and Export Wizard and view all the recovered items. 

The Observational Verdict 

SysTools OST to PST Converter Tool is one of the most adept and trustworthy software that can repair corrupted offline folder file (or OST) and restore data in four different file formats. It also assures to recover .ost file data in the absence of its supporting email program. This review, highly suggested it to those users who have their crucial information in the damaged OST file, as it provides a satisfactory result.
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Outlook is an email client introduced by Microsoft. It enables users to send and receive emails and also acts as a personal information manager. Many users have faced various issues while working with Outlook. They also said that it hangs, stops connecting, stucks and freezes while performing operations. There is a reason for everything, similarly, Outlook also has some reasons for why it is not working properly. It is important to know the cause behind the occurrence of the issue. Therefore, in this blog, we are going to discuss the different reasons that lead to improper working of Outlook. In addition to this, we are also going to explain some reliable methods to resolve this issue.

Possible Reasons Behind “Outlook Not Working Properly” Issue

There are many reasons for not working of Outlook. The various reasons for this are:

  • Using an old version of Outlook.
  • Using Outlook to process a large number of data.
  • Bug in your Outlook.
  • Error in your office program is also a reason for this.
  • Outlook data file can be corrupted.
  • Outlook is working for too long on a single process.
  • Too much of Outlook add-ins are executing.

Methods to Resolve ‘Outlook Not Working Properly’ Issue

Now we know all the possible reasons behind this problem, let us find out the appropriate solution to eliminate this issue. There are various methods to solve this problem. All of them are discussed in the section given below:

# Remove hanging Outlook process

While working with Outlook, many users have experienced the hanging issues, even if they attempts to shut it down. Basically, in it one process remains in the memory preventing Outlook from shutting down.

To resolve this issue, you have to quit unwanted task from the Task Manger. For this, right-click on Task bar and then select Task Manger. After that, select the unwanted task and click on the End Process.

# Start Outlook in Safe Mode

Every time something wrong happens with Outlook, Microsoft recommends you to start Outlook in safe mode. To launch Outlook in safe mode:

  • First of all go to Start Button.
  • Then search for Outlook.exe/safe in cmd.
  • Now it will ask for your approval to launch the application in safe mode by displaying this massage.

  • Click Yes and the program will be launched.

# Update your Window

May be your Windows is not updated and Outlook may not function if your Windows is not upto date. (missing full stop)

Steps to Update Windows

  • To begin, click on Start menu and type update.
  • Click Windows Update.
  • Wait till the updating process completes.
  • Now, click on the Install Updates.
  • After the updates are installed, restart your windows.
  • Then open your Outlook and click on the File option.
  • Select Office Accounts. Click on the Update option >> Update Now button.
  • After the updating process is completed, reopen the Outlook and it will run properly.
# Make Sure Your Outlook is Not Working On Large Processes

Outlook stores thousands of messages and allows to read them any time. Whenever a user tries to delete large amount of data at once, Outlook starts hanging. See the status bar you will know that the process is still in progress. In that case, give Outlook some time to complete all the process and afterwards, it will work normally.

# Repair your Office Program

Sometimes just by repairing your office program, ‘Outlook is not responding’ issue and other issues related to Outlook can be resolved.

Steps to repair Office Program

  • To begin the process, quit all Office programs that are running in the background.
  • Go to Control Panel >> Program and Features
  • Right-click on the Microsoft Office located in the list of installed program.
  • Select Change >> Repair
  • After that click on Continue button.

# Repair Your Outlook Data File

Outlook may not work properly if there is an error in Outlook data files you are using. So, to repair corrupt PST file, follow the steps mentioned below:

  • First of all, open Windows Explorer.
  • Then, go to C:\Program Files (x86)\Microsoft Office\root\Office16.
  • Now click on Browse and select a PST file to repair.

  • Then, click on the Start button.
  • Check the Make backup of scanned file before repairing box.

  • Now click OK to finish the repair.

# Create New User Profile

In Outlook you can create multiple profiles and can add a new email to a profile.

Steps to create a new Outlook Profile

  • Close Outlook.
  • Now, go to Start >> Control Panel >> Mail >> Show Profiles.
  • Choose Add, type a profile name in the Profile Name box and click OK.
  • Fill the information required.
  • After creating the Outlook Profile, on the Show Profiles dialog, choose Prompt for a profile to be used.
  • Open Outlook and choose your new profile
NOTE: If by creating a new profile solves the issue, then delete the old profile.

Final Words

Any small error in Outlook can break the continuity of work and there can be loss of data also. To overcome this situation, it is important to fix the issue as soon as possible. Thus, to fix the Outlook is not responding problem, a user can try various solutions given above. These solutions will definitely resolve your problem in an efficient way.